In seiner Funktionalität auf die Lehre in gestalterischen Studiengängen zugeschnitten... Schnittstelle für die moderne Lehre
In seiner Funktionalität auf die Lehre in gestalterischen Studiengängen zugeschnitten... Schnittstelle für die moderne Lehre
Our aim is to develop an application for the university admission process that is user-friendly, catering to the needs and concerns of students. Additionally, we strive to provide a seamless experience from the beginning to the end, ensuring a smooth and hassle-free application journey.
To gain insights into the pain points experienced by students, we embarked on a thorough exploration by developing our own personas and mapping out user journeys as students.
Through extensive user research, we have identified six primary problems that applicants commonly encounter during the college application process:
1. Confusion: Applicants often face confusion regarding the requirements, deadlines, and overall application process, leading to a lack of clarity and uncertainty.
2. Lack of Progress Monitoring: Many applicants struggle to track their progress throughout the application journey, resulting in a sense of disorganization and difficulty in staying on top of their tasks.
3. Multiple Sources to Check: The need to consult multiple sources, such as websites like Uniassist, emails, and documents, for vital information adds complexity and makes it challenging for applicants to gather all the necessary details in one place.
4. Inefficient Communication: Applicants frequently experience difficulties in receiving timely and clear communication from universities, resulting in misunderstandings, missed opportunities, and frustration.
5. Unreliable Sources: The presence of unreliable or outdated information from various sources can mislead applicants, leading to incorrect decisions and wasted efforts.
6. Increased Stress: The cumulative effect of the aforementioned problems often leads to heightened stress levels among applicants, affecting their overall well-being and ability to navigate the application process effectively.
After conducting extensive research, our team concluded that incorporating a dashboard into our application would be a valuable addition. The decision was based on the following findings:
The development of the visual identity started with research of the branding for other services for international students in Germany, then a moodboard was created: